March 25, 2022
By Heather Gwaltney

Updated March 25, 2022.

GTB cares about our customers and has a number of resources available 24/7. 

With companies working in hybrid environments, it means that, now more than ever, you also need flexibility with your communications. GTB is here to help. We have a number of tools to help employees continue to work with as little disruption to your business as possible.



Tools for Working Remotely

In the articles, Tools To Use While Working From Home and How to Best Use Video Conferencingwe describe how the following services are especially helpful during this time:

Customer Videos

Want to learn from other companies about their business? Each year, GTB films hand-selected customers to tell their story. In the videos, we represent customers in a number of industries, including professional services, non-profit, education, healthcare and more! Hear what they have to say. 

Online Tutorials

New to GTB? Visit our online tutorials that walk you through, step by step, how to use and be an admin of your phone system. Watch the tutorials now.

Documents Library

Trying to figure out how to do something on your phone system? GTB provides a variety of quick guides to help you with everything from how to forward your phones in case of a power outage to how to use the mobile softphone to how to test your voice service if interrupted when you're using a different internet provider. These quick guides can be easily accessed in our website's Documents LibraryAccess them now and Bookmark the page for future reference. 

Customer Referral Program

Interested in a $500 rebate? The GTB Customer Referral Program is an easy way to get credit on your bill. When a customer directly refers a new business to GTB, the Referring Customer receives 100% of the new customer's monthly recurring charge. Simply fill out the Customer Referral Form or email the business's name and contact information to GTB will take it from there! 

Reach Out Directly

If you need to reach us directly, contact our Customer Care Team at or by calling 1 (877) CALL-GTB, option 2.

Not yet a GTB customer? 

GTB can help. For the past 25 years, GTB has provided a variety of High Speed Internet Access with Cyber Security and managed Business Phone Solutions. Headquartered in Baltimore, we provide local customer care to companies in Maryland, DC and Northern VA. Rather than find multiple providers for each service, we also make acquiring and managing these services easier by providing a “one- stop- shop” experience that includes virtually all of the technology services required to run your company. If you are new to GTB, we offer a free assessment of your phone and Internet systems to see if we can save you money and/or make this transition easy for you.  Learn more about how GTB is helping companies. 

Redeem Your Free Assessment Now


Related Articles: Tools To Use While Working From HomeCase Study: Retail Customer, Earth Treks Climbing Centers, and Professional Services Industry Solution.