The Ultimate Guide to Selecting a Business Phone System

All businesses need a phone system, but with so many choices, it’s hard to know which one is best for you.  –And if you’re a small or mid-sized business, you likely don’t have a designated person with ample time to take care of everything that goes into it; to include equipment options, and types of service and providers.  GTB provides this guide to help make the process easy for you.

Steps to take as a small or mid-sized business

To get started, follow these seven basic steps. 

HD Voice - The new standard of audio quality

Where the audio industry is headed

When selecting or upgrading your phones, it's important to consider the audio quality you get with a VoIP and hosted PBX phone vs. a standard legacy phone.  Like television and video resolution, voice standards were first developed from analog; through digital and now into HD quality.  Though not all IP phone systems are capable of providing the new voice quality, it is expected to be the standard for all VoIP based systems in the future.  

Why Go VoIP

Why care about VoIP?

Companies embrace VoIP or Voice-over-IP service providers because, frankly, it’s usually less expensive.  For business, telecommunications has historically been a significant expense – particularly with traditional calling plans, up-front equipment costs and ongoing maintenance.

What QOS (Quality of Service) Means to Your Phone Conversation

You may not know when it is out there working for you, but I can guarantee that you will know when it’s not.  

Have you ever been on your cell phone and when speaking you hear an echo of yourself?   Or have you heard only part of a person’s conversation because every other syllable was dropped out?   That is poor QOS on the network.   And this can be due to a number of issues.


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